Amanda Brower began her career at a regional accounting firm, where she specialized in for-profit audits. She later joined Hiline, where she has held leadership roles across service delivery, sales, and customer success.

Today, Amanda serves as the Head of Customer Success at Hiline, leading company-wide initiatives to enhance client experience, retention, and expansion. As a CPA with a focus on customer success, Amanda thrives at the intersection of analytics and empathy. Her work is fueled by a balance of left-brain precision and right-brain creativity - allowing her to design thoughtful, scalable solutions that improve both client outcomes and operational performance.

EDUCATION:

State University of New York at Oswego – Bachelor of Science (B.S.), Accounting, Active CPA license

FAVORITE BOOK:

Unreasonable Hospitality

FUN FACT:

"Unreasonable Hospitality" deeply influenced not just her approach to customer experience, but how she shows up in everyday life – reminding her that intentional moments of care can transform both business and human connection.